
Our skilled team has the product and industry know-how to provide
the capabilities you need when you need them.
Understanding
the business environment is the key to providing smart technology
solutions. Before we talk to you about products, we conduct a
complete business analysis to assess your specific accounting,
ecommerce, hardware and network requirements and anticipated future
needs to insure a comprehensive and fully integrated solution for
your organization.
Our experts can address your business needs on a regional and
industry-specific level. We work closely with you to determine your
needs and then to meet them. This effort ensures a world-class
solution that makes a bottom-line difference for your business.
ASP quickly and accurately delivers strategic technology solutions.
Systems Planning and Implementation
Our implementation process begins by examining key business
processes, employee duties and responsibilities. It includes a
review of all existing reports and inquiries, your wish list, as
well as the additional functionality and reporting capabilities we
can provide. The information gathered during this process is
used to create a detailed plan that insures each item on the list is
addressed, each report is written and all features are fully
integrated.
Systems Integration, Network and Hardware Support Services
Having a company that can support your information technology
solution as well as your network and hardware eliminates finger
pointing that can occur when a problem develops. You can
feel confident that ASP has the resources and experience to solve
any issues related to your software, systems integration, hardware
or network. ASP routinely
provides complete, turnkey solutions incorporating servers,
workstations, networking and communications to support a client's
application software requirements.
Custom Application Development and Integration
ou can benefit from our years of experience and technical expertise
integrating applications and developing customized applications.
We routinely develop interfaces to your existing custom applications
to create seamless functionality for our clients.
Typical custom applications range from the time saving automation of
routine data formatting and importing to special reports to the
development of an industry or client specific application that must
integrate with back office order processing and accounting systems.
Our development focus is centered on .NET, Visual Basic, C, and MS
SQL.
Data Conversions
With the process of changing to a new information technology system
many clients would like their existing data to be integrated into
the new system. We have the experience and capabilities to
convert your data to achieve a seamless transition and ready access
to historical information.
Deployment Environment
We have extensive experience deploying solutions in a variety of
environments. From the latest Browser, Mobile, Windows, and
Linux operating systems, running on Pervasive.SQL and MS SQL
databases including VPN and Citrix for remote access.
We routinely install and support client applications in Local Area
Network, Wide Area Network and Internet based environments.
ASP has the processes and technical knowledge to deploy
the environment so that it works right the first time, while helping
customers manage costs and maintain user productivity during
implementation.
Product
Training and Support
We provide multiple levels of product training and support to our
customers in all areas related to system implementation, ongoing
operations, custom applications and future requirements.
We begin training during system implementation so that client
management and staff can participate in system configuration
decisions and learn "hands on" how to best use the extensive
customization features to tailor each application to their specific
needs.
Training and support continue during the data conversion phase where
we continue to fine tune system options based on client "hands on"
experience and increased knowledge of system functionality and
capabilities.
Once the new system "goes live" our consultants are right there with
you to provide whatever training and support are required for you to
operate on your own.
In addition to the training provided by our
consultants, comprehensive training manuals, on-line training,
tutorials and computer based multi-media training are available for
clients who prefer self-paced training.
Life Cycle Support
The utility of any information technology solution is ultimately
determined by the caliber of ongoing support. At ASP customer
support and satisfaction is our primary focus. We are always
available to promptly respond to your inquiries, problems and system
enhancement requirements.
We work with you and the application developers to insure that your
system incorporates the latest, appropriate updates and upgrades.
In an era when technological
obsolescence is a real concern, you can be confident that ASP is
monitoring leading-edge developments and will recommend for your
consideration those
applications and resources that could benefit your business.
.
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| Contact Us | Home Corporate Offices: 1050 Winter St, Suite 1000, Waltham, MA 02451 TEL: (781) 839-7000, email
sales@aspinfo.com
|