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Our skilled team has the product and industry know-how to provide the capabilities you need when you need them.

Understanding the business environment is the key to providing smart technology solutions.  Before we talk to you about products, we conduct a complete business analysis to assess your specific accounting, ecommerce, hardware and network requirements and anticipated future needs to insure a comprehensive and fully integrated solution for your organization.

Our experts can address your business needs on a regional and industry-specific level. We work closely with you to determine your needs and then to meet them. This effort ensures a world-class solution that makes a bottom-line difference for your business.

ASP quickly and accurately delivers strategic technology solutions.  

Systems Planning and Implementation  

Our implementation process begins by examining key business processes, employee duties and responsibilities.  It includes a review of all existing reports and inquiries, your wish list, as well as the additional functionality and reporting capabilities we can provide.  The information gathered during this process is used to create a detailed plan that insures each item on the list is addressed, each report is written and all features are fully integrated. 

Systems Integration, Network and Hardware Support Services  

Having a company that can support your information technology solution as well as your network and hardware eliminates finger pointing that can occur when a problem develops.   You can feel confident that ASP has the resources and experience to solve any issues related to your software, systems integration, hardware or network.  ASP routinely provides complete, turnkey solutions incorporating servers, workstations, networking and communications to support a client's application software requirements.

Custom Application Development and Integration

ou can benefit from our years of experience and technical expertise integrating applications and developing customized applications.  We routinely develop interfaces to your existing custom applications to create seamless functionality for our clients.

Typical custom applications range from the time saving automation of routine data formatting and importing to special reports to the development of an industry or client specific application that must integrate with back office order processing and accounting systems.

Our development focus is centered on .NET, Visual Basic, C, and MS SQL.

Data Conversions 

With the process of changing to a new information technology system many clients would like their existing data to be integrated into the new system.  We have the experience and capabilities to convert your data to achieve a seamless transition and ready access to historical information.

Deployment Environment  

We have extensive experience deploying solutions in a variety of environments.  From the latest Browser, Mobile, Windows, and Linux operating systems, running on Pervasive.SQL and MS SQL databases including VPN and Citrix for remote access.

We routinely install and support client applications in Local Area Network, Wide Area Network and Internet based environments.

ASP has the processes and technical knowledge to deploy the environment so that it works right the first time, while helping customers manage costs and maintain user productivity during implementation.

Product Training and Support

We provide multiple levels of product training and support to our customers in all areas related to system implementation, ongoing operations, custom applications and future requirements.

We begin training during system implementation so that client management and staff can participate in system configuration decisions and learn "hands on" how to best use the extensive customization features to tailor each application to their specific needs.

Training and support continue during the data conversion phase where we continue to fine tune system options based on client "hands on" experience and increased knowledge of system functionality and capabilities.

Once the new system "goes live" our consultants are right there with you to provide whatever training and support are required for you to operate on your own.

In addition to the training provided by our consultants, comprehensive training manuals, on-line training, tutorials and computer based multi-media training are available for clients who prefer self-paced training.

Life Cycle Support

The utility of any information technology solution is ultimately determined by the caliber of ongoing support.  At ASP customer support and satisfaction is our primary focus.  We are always available to promptly respond to your inquiries, problems and system enhancement requirements.

We work with you and the application developers to insure that your system incorporates the latest, appropriate updates and upgrades.

In an era when technological obsolescence is a real concern, you can be confident that ASP is monitoring leading-edge developments and will recommend for your consideration those
applications and resources that could benefit your business.

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Corporate Offices:

1050 Winter St, Suite 1000, Waltham, MA 02451

TEL: (781) 839-7000, email sales@aspinfo.com

 

 
 

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