Sage CRM is a customer relationship management tool that will give you easy access to centralized customer and prospect information so you can nurture those relationships, close sales, and streamline your customer-facing activities.
Sage CRM is a complete customer relationship management solution with in-depth functionality to manage your:
Sales Automation:
Sage CRM Sales Automation gives you complete control of your sales pipeline by empowering your sales team to effectively manage, forecast, and report on all phases of the sales cycle.
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Pipeline Management
Manage and analyze your pipeline, and maximize the ROI on every lead.
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Territory Management
Administer and change sales territories in the system.
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Sales Forecasting
Profit from a new level of control and predictability, and plan your operations with confidence.
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Account Management
Identify and recruit new clients, and resell to existing ones.
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Reporting
Create point-and-click reports and graphs for on-the-spot analysis and decision-making.
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Opportunity Management
Manage all key opportunity data for maximum sales productivity and effectiveness.
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Marketing Automation:
Sage CRM Marketing Automation allows you to track the ROI of your marketing program by automating, tracking, and analyzing every marketing campaign, from one-time email communications to multi-faceted marketing programs.
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Campaign Management
Assign, schedule and track marketing activities within a campaign.
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Lead Management
Give your sales team real-time access to the latest prospects and campaigns, keeping them in the loop each step of the way.
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E-mail Management
Send HTML e-mails, create e-mail templates and send attachments to bulk e-mail messages.
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List Management
Create new target lists from selected criteria, re-use successful campaign lists and import mail-house lists.
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Outbound Call Management
Integrate outbound calls into any marketing campaign, and set up target lists and follow-up calls.
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Reporting
Create point-and-click reports and graphs for on-the-spot analysis and decision-making
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Customer Care:
Sage CRM Customer Care makes the most of every customer interaction by ensuring customer satisfaction and even allowing your customers to help themselves.
Check out these powerful features in Sage CRM...
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Contact Management
Deliver superior customer service with real-time access to relevant customer data.
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Knowledge Base
Store support incidents and case solutions in a central Knowledge Base.
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Call Center Support
Access a central repository for all customer data, resolving issues quickly.
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Service Agreement Management
Easily track and meet your service level agreements.
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Tracking
Track your customers' needs and maintain a complete history of customer-related interaction.
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Reporting
Create point-and-click reports and graphs for on-the-spot analysis and decision-making.
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