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In This Issue
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ACCPAC Corporate Series Edition Wins 5 Stars Again!
ACCPAC Advantage Series is on top again with the recent CPA Software News review. For it's 3rd consecutive year, ACCPAC Advantage Series received 5
out of 5 stars for High End Accounting beating entries from Microsoft Business Solutions, BravoSoft, LLC, The Versatile Group and Universal Business Computing Company/UBCC.
ACCPAC Advantage Series Corporate Edition is completely Web-based, and an affordable, and expandable business management solution for medium-sized accounting environments. It offers powerful
analysis and reporting tools and a complete accounting feature set, with operations management capabilities. And because it is built on the same superior architecture as the Enterprise Edition, you'll find it's easy to move up as your business needs
expand. It's perfect if you're looking for a solution for as many as ten concurrent users.
Corporate Edition includes the accounting functions you use most — System Manager,
General Ledger, Accounts Payable, Accounts Receivable,
Inventory Control, Order Entry,
Purchase Orders and Payroll (US and
Canadian). The Corporate Edition Optional Fields and Validation Tables and
Multicurrency modules are also available.
2004:     
Click here to take a
look at this great review!
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Multi-Media Training CD's Available for 5.2 We are pleased to announce the release of ACCPAC Multimedia Training products for ACCPAC Advantage Series 5.2. These intuitive and comprehensive multimedia training courses enable students to learn at their own pace. They include simple
steps such as 'Let Me Try' functionality and quizzes to enhance and reinforce the learning experience.
ACCPAC Multimedia Training is a suite of intuitive, hands-on modules that teaches everything you need to know to maximize your productivity with ACCPAC’s accounting solutions. A unique mix of audio, video, and interactive
techniques accommodate different learning styles and experience levels, while an on-screen instructor, end-of-session quizzes, and "let me try" capability reinforce lessons learned. Each self-paced training module enables you to decide what you want to
learn – when you want to learn it.
These courses enable the user to obtain a basic understanding of the features and functions incorporated in the ACCPAC modules. Classroom training can be made more effective if attendees are already familiar with ACCPAC's
fundamental concepts. The CDs are also a powerful tool for the reinforcement of classroom training. These multimedia training courses help make the training more permanent and effective as students review each lesson to
reinforce new concepts or revise their existing knowledge.
Call us today for more information on the Multi-Media CD's.
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Pacific Mariner Sails with ACCPAC
- An ACCPAC & MISys Success Story
Washington-based Pacific Mariner builds fully equipped luxury motor yachts. Overwhelmed by a manual, paper-intensive system, the company struggled to manage its expanding supply chain and inventory balances. With
business increasingly rapidly, and without an integrated manufacturing and accounting system to track costs and manage stock levels, payroll and
payables became difficult. Often, the company could not obtain the best prices on key items because of its inability to effectively manage its inventory.
In addition, because the company could not accurately determine projected vs. actual costs or track labor hours and materials, setting the appropriate sales price for each yacht proved challenging. This, in turn,
compromised the company's ability to make the right purchasing decisions and impacted Pacific Mariner's overall revenue.
To ensure its long-term success, Pacific Mariner searched for a fully integrated and automated solution. The company evaluated many manufacturing and accounting packages, and based on the recommendation of business
associates, discovered the MISys Manufacturing System, which offers a balance of manufacturing and job cost functionality plus seamless integration with ACCPAC software.
"We buy parts from all over the world and ACCPAC Advantage Series' multicurrency capability makes transacting overseas easy ... ACCPAC Advantage has given us all of the benefits of a fully
automated solution. The software is incredibly reliable and easy to use. In fact, I spend less than one day training each new employee on the system."
– Mark Edson
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The new system allows Pacific Mariner to import inventory items from MISys into ACCPAC Accounts Receivable. It generates accurate mark-ups and freight charges, prints invoices on demand and helps ensure that the
company's accounting department properly pays purchase taxes.
Read More ACCPAC Success Stories
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Outstanding ACCPAC Promotions
Get Back On Track
If you're on an older version of ACCPAC and you'd like to get current, then ACCPAC has the special for you! Through May 28, 2004 you can save up to 30% off upgrade pricing on all modules and LanPaks when you move up to the current version of Advantage Series Enterprise Edition, Corporate Edition or Small Business Edition or Pro Series Edition.
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Old Hardware - No Problem!
Have you been delaying your DOS to Windows upgrade because of your old hardware? If so, you should seriously consider hosting as an alternative. Hosting can have you up and running quickly and efficiently
without invest a fortune in your IT Infrastructure. With ACCPAC Online you can be up and running tomorrow!
From now until June 25th, ACCPAC is offering 3 Free Months free when you subscribe to Advantage Series Enterprise or Corporate Edition for at least one year and pre-pay
their contract. As a bonus, these clients
will also receive three months of hosted, integrated ACCPAC CRM
free.
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Considering CRM?
Save big on all on-premises-deployed CRM modules (Enterprise Edition, Corporate Edition or Small Business
Edition).
From now through May 28, 2004, they can take:
- 20% off CRM Server, CRM SalesTeam Server and Users
and
- 50% off Integration Server, Remote User Extensions, Solo User, Wireless Mobile User
and CTI Server.
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New Business from old Clients
-An Article from www.inc.com Phones not ringing? Orders
down? Customers not walking in the door? It's time to take action.
Before you spend a fortune trying to drum up new business, get in touch with former customers. This entrepreneur and small-business columnist has suggestions for starting a contact program.
As hard as companies work to solicit and serve customers, I'm always surprised by how little most businesses do to stay in touch with those they once served so well. Many seem to have the attitude that once a
job is done, it's done; once a product is sold, it's sold, and the relationship with the customer is over. I must admit I was guilty of this myself, especially in my consulting business. After all, how often did someone need a business
plan?
That's short-term thinking. Former customers are the best source for future sales, even in businesses where customers make purchases only every few years. After all, satisfied customers talk to others, so they're an
important referral source. It costs two to 40 times as much to acquire a customer as it does to keep one. So once you've got one, don't lose them.
Of course, it's best if you develop an ongoing customer communication program. But don't wait for that if you need dollars in the cash register now.
To get started on a contact program:
- Make a list.
- Select contact methods.
- Figure out what to say.
- Determine how ambitious you want to be.
During the recent boom years, many of us were so busy serving current accounts that we didn't have the time -- or the need -- to sustain connections with former customers or potential referral sources. Regardless of how
well your business is doing, it's time to get back to those fundamentals. Remember, "word of mouth" advertising doesn't just happen; it has to be nurtured. So stay in touch. Now, pick up that phone!
Rhonda Abrams writes the nation's most widely-read small business column and is the author of The Successful Business Organizer, Wear Clean Underwear, and The Successful Business Plan: Secrets & Strategies. To receive Rhonda's free
business tips newsletter, register at www.RhondaOnline.com . Read the
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Schedule of Events
These Live Webinars are conducted by ACCPAC experts using intranet "WebEx" technology and a voice-line for conferencing. ACCPAC understands that addressing all customer questions is critical, therefore
demonstrations are generally followed by an open question and answer session.
| ACCPAC Advantage Series |
| May 10, 2004 - 1:00 PM - ACCPAC Advantage Series |
| June 24, 2004 - 1:00 PM - ACCPAC Advantage Series |
| July 22, 2004 - 1:00 PM - ACCPAC Advantage Series |
| ACCPAC Project & Job Costing |
| May 25, 2004 2:00 PM - Advantage Series Project & Job Costing Overview |
| ACCPAC CRM |
| May 14, 2004 - 1:00 pm - Experience CRM Nirvana: (AAS) |
| May 21, 2004 - 1:00 pm - Experience CRM Nirvana: (AAS) |
| May 28, 2004 - 1:00 pm - Experience CRM Nirvana: (AAS) |
| ACCPAC HR Series |
| May 18, 2004 - 12:00 pm - ACCPAC HR Series Overview |
| May 26, 2004 - 12:00 pm - ACCPAC HR Series Overview |
| Sales Optimizer |
| May 13, 2004 - 12:00 pm - ACCPAC Insight Overview |
| ACCPAC eTransact |
| May 27, 2004 1:00 pm - ACCPAC eTransact Overview |
| June 17, 2004 1:00 pm - ACCPAC eTransact Overview |
| July 15, 2004 1:00 pm - ACCPAC eTransact Overview |
| ACCPAC Warehouse Management |
| May 12, 2004 1:00 pm - AWMS with Advantage Series |
| June 16, 2004 1:00 pm - AWMS with Advantage Series |
| July 14, 2004 1:00 pm - AWMS with Advantage Series |
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Start times are listed in Eastern time zone.
Click here to register for an event.
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New Hot Fixes Available
ACCPAC® has new Hot Fixes for ACCPAC Advantage Series™, ACCPAC Pro Series™, and ACCPAC Options™. Please remember the electronic Hot Fix EULA must be completed prior to receiving the
Hot Fix.
If you are experiencing any of the problems below please contact us for more information or to acquire the fix.
ACCPAC Advantage Series
- Article #7992 – System Manager 5.2A – Error '300 Unexpected Error' appears on screen when using the 'ACCPAC Field Group' component.
- Article #8008 – General Ledger 5.2A – Error message 'Description: Parameter length is greater than 256' occurs when printing the standard source journal report.
- Article #8019 – Project & Job Costing 5.2A – Billing Worksheet is not regenerated properly.
- Article #8044 – Order Entry 5.1A – Code D'erreur: 13 Type Mismatch in OE 5.1 with French overlay.
ACCPAC Pro Series
- Article #8021 – U.S. Payroll 7.2 – Error 2059 when using deductions with flat employer match maximums.
- Article #8029 – Purchase Orders 7.2 – Automatically generated purchase orders may use incorrect item account.
ACCPAC Options
- Article #7998 – EFT Payroll 4.1 – Amount for employee 'X' in subledger X must be greater than zero.
- Article #8009 – EFT Payables 4.1 – Bank requires EFT Direct – Payables to generate the code CCD instead of PPD in the transfer file for the Service Class Code.

Q: I am getting an automation error when printing Aged Payables or Aged Trial Balance reports
A: When trying to print the Aged Trial Balance report from within Accounts Receivable or the Aged Payables report from within Accounts
Payable, the following error may occur:
Automation error - 2147467259
Unspecified error
This may be due to restrictions on the temporary directory paths that are set in the Environment Variables on the local workstation. Change the path to a shared temp directory such as
C:\Windows\Temp. To do this, do the following:
Before proceeding, please close out of all ACCPAC programs.
- Click the Start button, point to Settings and select Control Panel (in Windows XP, skip the Settings step)
- Double click to open the System icon
- In the System Properties windows, click the Advanced tab
- Click the Environment Variables button
- In the User variables for [username] field, highlight the TEMP variable in the list and click the Edit button
- In the Edit User Variable window, change the Variable Value field to C:\Windows\Temp
Repeat the above steps for the TMP variable as well.
If you want to retain the existing variable values, paste the current variables into notepad
or other text file and save this file in a location where you can retrieve it at a later date
if necessary.
Restart ACCPAC and test printing the above mentioned reports.
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Q: How can I automatically generate invoices when importing shipments?
A: In Order Entry, importing shipments may not create invoices automatically. This used to work in 5.1 where users import orders with shipped
quantities and invoices get generated automatically. Using an excel template generated from O/E Shipment Entry screen, user will need to add a field CREATEINV with a value of TRUE in the Shipment sheet/tab
of the template for each record.
Note: If IC Setup has Cost Item During "Posting", the cost information will be updated immediately.
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